Store Policy
CUSTOMER CARE
We are committed to providing a supportive and reliable experience for every customer. Our team is here to help with product questions, order support, and general enquiries. If you need assistance at any stage, you can reach us through our contact form or email. We aim to reply within one business day.
Our goal is to ensure that you feel confident and supported before, during, and after your purchase. If something is unclear or if you need personalised guidance, please contact us and we will help you find the best solution for your needs.
PRIVACY & SAFETY
Your privacy and safety are important to us. We use industry standard safeguards to protect your personal information and we only collect information that is necessary to process your order or provide support.
We do not share your information with third parties except when required to complete your purchase, such as payment processors or delivery partners.
All payment information is handled through secure and trusted providers. We never store credit card information on our servers.
By using our website, you agree to our collection and use of information as outlined in this policy. If you would like to request access to your information or ask for it to be removed, please contact us.
WHOLESALE INQUIRIES
If you are interested in becoming a retail partner or stocking our products, we would love to hear from you. Please send your enquiry through our wholesale contact form or email us with details about your business, location, and the products you are interested in.
Our team will respond with wholesale pricing, order minimums, and any additional information you need to get started.
PAYMENT METHODS
